Year Established: 2001
Licensed Location/s: Malta Gaming Authority, Malta, and Kahnawake Gaming Commission, Canada.
Minimum Deposit: CAD $20
Overall Payout %: 95.89% (as at 08 May 2018)
Maximum Bonus Amount: Up to CAD $1000 in matching bonuses over first 3 deposits.
Customer Service Support Hours: 24/7 Customer Support, 365 days a year

Spin Palace is licensed and regulated in Malta and is one of the most popular online casinos in Canada. Being founded in 2001 has not stopped it from being on the cutting edge of modern technology. If you’re a Slots player, Spin Palace Casino offers massive progressive jackpots that are sometimes worth millions of dollars. If you play table games, Spin Palace offers many different ways to play blackjack and roulette, video poker, and Live Dealer games. A great sportsbook is also on offer.

The generous Welcome Bonus (Up to CAD $1000 in matching bonuses over first 3 deposits) has recently been simplified to make the player experience a much more enjoyable one and an easier one to navigate.

With more than 600 games to choose from, this online casino has something for everyone. The site’s casino game software is powered by Microgaming – one of the world software leaders in terms of quality, variety and usability for online players.

The Spin Palace Casino Experience

Spin Palace Casino is one of the most experienced veteran online casinos (in the online casino industry since 2001). Just as McDonalds have their trademark, ‘Golden Arches’, the Spin Palace Casino homepage has preserved with their trademark in neon and gold lobby and the casino is immensely popular with its many players and fans.

The homepage is easily navigated and you can choose the language and set the currency to Canadian Dollars. You can also contact the Customer Support if you have any questions. By clicking on “Play now” or “Register”, you can simply complete quickly and flick through the speedy registration process.

Once you are registered you can choose between Practice Play and real money play when you log in. There is no requirement to supply banking or credit card information when registering, until you want to begin to play for real money.

Game Variety

Spin Palace Casino has a huge amount of different game types to choose from. The options include online slots, blackjack, roulette, video poker, keno, or even scratch cards and excellent progressive slots with giant multi-million jackpots like Mega Moolah, Mega Moolah Isis among others.

An industry-leading wide range of Video Poker Types are available for Poker aficionados.

One of the major attractions of the Spin Palace Casino games stable is the Live Dealer Casino. Texas HoldEm, Poker, Roulette, Baccarat and Blackjack are all offered in the Live Dealer Casino.  From time-to-time, Live Dealer Games such as Casino Holdem are added for short-term promotional play. Refresh your Spin Palace Live Dealer Casino lobby occasionally to see what new games may have been recently added in order to enjoy playing your favorite table games in Vegas atmosphere, Atlantic City boardwalk style or Macau mega-casino mode with a real Live Dealer!

Spin Palace Casino Sportsbook

The recently-added Spin Palace Casino Sportsbook offers many great sports betting options and great odds on virtually every sport you can imagine. Specifically, Spin Palace do a superb job for Canadians with a full range of North American sports betting options available such as NHL, CFL, NFL, MLB and NBA.

Game Selection and Software

Spin Palace Casino software is powered by the industry-leader in online casino games, Microgaming. The graphics are elegantly crafted and smooth-running without buffering issues, and audio and game-play are both superb. There are over 600 excellent games for players to choose from including progressive jackpot titles.

If you’re a frequent online casino player, you’ve either played many of their games, or you’ve heard of Microgaming, became a fan, and you’re hanging on patiently for their next online slots release.

My free-demo experience playing the classic Microgaming slot, Break da Bank when researching this Spin Palace Casino Review was great, ‘old-school Microgaming slots fun. However, it is not purely old classics on offer at Spin Palace.

Spin Palace brings players classic slots like Break da Bank, Tomb Raider, Thunderstruck II and Playboy and new and fresh titles like Playboy Gold, Monster Wheels and Moby Dick, are released into the Spin Palace Casino on a regular basis. A full range of bonus feature slots are available, like the famous 100-payline Cashapillar, plus some of the classic progressive jackpot slots like one of the best multi-million payout machines, Mega Moolah.

If your thing is slots, craps, baccarat, video poker, blackjack or roulette, there is a game for you at Spin Palace. Microgaming are always working on developing new and innovative games to keep things fresh. If Microgaming have developed a game you like, old or new, it will be online at Spin Palace.

Download Casino

If you have a slower than normal broadband Internet connection, it might be a good idea to download the Spin Palace Casino application and install it on your computer. The download casino is only compatible with Windows PC computers however, so if you are playing from a Mac or Linux Computer, you’ll have to make do with the Flash Casino. If you have a solidly performing broadband connection, it will not be a problem at all. The game offering is the same in the desktop and download versions of the casino.

Mobile Casino

If you prefer and enjoy playing on the go, Spin Palace has a nicely functioning online mobile casino. If you want to play on the go, just visit the Spin Palace Casino website via your smart phone and begin to play. As the Spin Palace Casino utilises the latest in HTML 5 technology, there is no need to install any software before playing your favourite online casino games. Simply log in as you usually would and begin to play.

Note, at the time of writing, not all of the Spin Palace Casino game portfolio are available in the Mobile Casino (approximately 220 of the 600+ games on offer are currently available). The great news for online players is that the mobile casino is compatible with almost all mobile cell phones and tablets on the market, including all iOS and Android phones and mobile devices.

I completed much of my testing for this Spin Palace Casino Review on my Android phone playing Break Da Bank and had a great time! There are no differences at all in performance to report between the Mobile and Desktop versions of Spin Palace.

Spin Palace Casino Security & Fair Play

Spin Palace Casino is certified by the independent casino watchdog organisation eCOGRA. They monitor the casino’s random number generators as well as its payout percentages (payout percentages are updated and published monthly on the casino website – currently at 95.89% as at 08 May 2018), to ensure transparency and fair play.

Just like the other casinos in the Palace Group, Spin Palace Casino is serious about IT security. Spin Palace Casino protects your information and transactions with a 128-bit encryption SSL certificate, which is the same level of security as international banks worldwide, and leading shopping sites like Amazon.

Spin Palace Casino Welcome Bonus

Once signing up as a new player, Spin Palace Casino offers you to take an excellent welcome bonus, staggered over your first 3 deposits, up to a maximum amount of CAD $1000. The Welcome Bonus has recently been simplified to make the terms and conditions clearer to online players and more evenly spread across the first three deposits.

When you sign up with Spin Palace;

  • On your first deposit, you are rewarded with a cash match offer up to a total of CAD $400. This means, if you deposit CAD $400, you will receive CAD $800 to play with.
  • On your second deposit, you are rewarded with a cash match offer a second time, of up to a total of CAD $300. This means, if you deposit CAD $300, you will receive CAD $600 to play with.
  • On your third deposit, you are rewarded with a cash match offer a third and final time, of up to a total of CAD $300. This means, if you deposit CAD $300, you will receive CAD $600 to play with.

The playthrough demand on the bonus is 50x, which means that you have to wager 50 times the sum of the bonus you accept, before you can withdraw any winnings made with the bonus money in cash. For example, if you deposit CAD $100, you will need to playthrough CAD $5000 before claiming any of your winnings from the welcome bonus.

As with many online casinos, only Slots and certain other games of chance contribute 100% to meeting the bonus playthrough requirement. If you know that you will play mostly table games or video poker, it may be worthwhile to consider skipping the bonus.

Please note, the bonus is added automatically to your account when you make your initial deposit. To have it removed, you need will to get in touch with customer support via email or the excellent live chat.

Spin Palace Casino Promotions

Spin Palace have a nice loyalty system in place for their loyal gamblers.

  • When you register at Spin Palace Casino, you are rewarded with 500 free loyalty points to get you started.
  • For every CAD $10 you wager on their online casino games, you earn one loyalty point.
  • Whenever you have accumulated 1000 loyalty points, it will be converted into casino credits.
  • Spin Palace Casino also have a VIP Club for casino high rollers.

How to Register with Spin Palace Casino – A Step-by-Step Guide

  •  Click on the ‘Register’ box at the top-right of the Spin Palace Casino Home Page (See screenshot below)

  • Complete Your Details on the form/s provided using the easily navigated drop-down and click-through menu pages (see below);

  • Hit ’Register’ and you are almost ready to start playing all your favourite online casino games online for real money.
  • You are now registered and can now begin to play over 600 of the best Microgaming, Online Casino Games at Spin Palace. Good luck!

Banking

Curiously, there is only a limited selection of different payment methods available for deposits and withdrawals at Spin Palace Casino, among them:

Deposit Options –  Spin Palace offers a solid range of deposit options for Canadians including Visa, Visa Electron, MasterCard, Maestro, iDebit, Trustly, Skrill and Neteller.

Withdrawal Options –Withdrawals are fast and protected and usually paid out within 48 hours. Funds are usually returned via the original method, including; Visa, Visa Electron, MasterCard, iDebit, Skrill and Neteller.

ID Requirements for Secure Spin Palace Casino Withdrawals

Occasionally (usually for larger than average withdrawals of CAD $2330 or more), to validate a withdrawal of winnings from your account, Spin Palace may request your account to be authorised with your ID;

  • One form of photo ID. (i.e. Driver’s Licence, Passport or ID card)
  • Proof of residency within the last 3 months (i.e. Utility Bill, Driver’s Licence or ID card)
  • Credit Card deposits, may occasionally need to be accompanied by a photocopy of your credit card, front and back.
  • Additional documentation such as deposit confirmations, notarised identity checks, bank references and completed authorisation forms may be required upon request.

*We strongly recommend having up-to-date electronic copies of your photo ID readily available and on hand should you ever need/want to organise the fastest withdrawal possible from Spin Palace or other Online Casinos.

Customer Service

The Customer Service at Spin Palace is open 24/7/365. Their support staff is fast, helpful and professional. Whenever you have a question, you’ll easily reach them via:

  • Quick Response Live Chat

There is also an updated and extended FAQ’s section where you can quickly find the answers to the most commonly-asked questions.

Currencies and Languages

You can select your preferred language in the top right dropdown menu on the Spin Palace landing page, before registering an account. English and French are available for Canadian players, along with several other European and Asian languages. When you register, you may also choose a playing currency. Chose Canadian Dollars if you are playing from Canada, thereby removing any unnecessary and expensive exchange fees. Other major currencies are available if required.

Our Verdict

Spin Palace Casino is a functional and practical Microgaming Online Casino. With a games selection of more than 600+ games, their games portfolio has some interesting options not often found elsewhere, such as the nice range of Video Poker titles.

The bonus playthrough demand is slightly higher than some of their online casino competitors, but it is still a very generous offer with clear and easy to understand terms and conditions. The recent change in the Welcome Bonus to also make the second and third deposits 100% matching bonuses, does make the welcome bonus much easier to comprehend and fairer than it was previously.

Our independent panel of casino reviewers and industry experts would love to see perhaps more methods to contact customer support, however, as with many of the best online casinos, there appears to be a shift away from telephone support, towards now offering extraordinarily fast 24/7/365 live chat response times.

For an online casino around for 17 years (a long time in the online world), Spin Palace Casino is clearly proactive in updating its platforms and systems. Consequently, we are really hoping that more methods of banking for Canadians to make deposits and withdrawals will be added to Spin Palace Casino in the near future.

The big winner in the new additions to Spin Palace is the Sportsbook, where we found great odds on offer across a range of sports!

Spin Palace scores a solid 8.75 out of 10 from our panel of casino experts – Good luck and great gaming at Spin Palace Casino!

Details

Opened In: 2001

Support Email: support@ spinpalacecasino.com